Terms and Conditions for Velmavel
Effective Date: January 6, 2025
Welcome to Velmavel. By accessing or using our website velmavel.com, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our site or making any purchases.
1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the site or making a purchase. These Terms and Conditions apply to all visitors, users, and customers of the site.
2. Changes to Terms
Velmavel reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the “Effective Date” at the top of this page will be updated. We encourage you to regularly review these Terms and Conditions to stay informed about our policies. Your continued use of our website after changes have been posted constitutes your acceptance of the updated terms.
3. Use of Website
You are granted a limited, non-exclusive, non-transferable license to access and use our website solely for personal, non-commercial use. You agree not to:
- Violate any applicable laws or regulations while using the site.
- Use any automated tools (such as bots or crawlers) to access, monitor, or scrape our website without permission.
- Engage in any activity that may interfere with or disrupt the website’s functionality.
4. Product Information and Availability
We strive to provide accurate descriptions, prices, and availability of products on our website. However, Velmavel does not guarantee that all product information, including prices and availability, is accurate or complete. In the event of an error, Velmavel reserves the right to correct the information and update your order accordingly.
Product availability is subject to change, and we cannot guarantee that all items listed on our website will be in stock at the time of purchase.
5. Ordering and Payment
To place an order, you must provide accurate and complete information, including your payment details. By placing an order on our website, you authorize us to charge your provided payment method for the total order amount, including taxes and shipping fees.
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All payments are processed securely.
Velmavel reserves the right to cancel or refuse any order at its discretion, including for reasons such as fraud detection or insufficient payment.
6. Shipping and Delivery
Velmavel offers shipping options for both domestic and international orders. Shipping fees and delivery times are determined during the checkout process. All delivery dates are estimates and are not guaranteed.
Once your order is shipped, we will send you a confirmation email with tracking details. Velmavel is not responsible for delays caused by third-party carriers or issues beyond our control, such as natural disasters or customs delays for international shipments.
7. Returns, Refunds, and Exchanges
Velmavel offers a 30-day return policy for most products. For detailed instructions on how to return or exchange an item, please refer to our Refund and Return Policy.
Returned items must be in new, unused condition and in their original packaging. Refunds will be processed to the original payment method, excluding shipping costs, unless the return is due to an error on our part (e.g., damaged or incorrect items).
8. Privacy and Security
We are committed to protecting your privacy and safeguarding your personal information. For more details on how we collect, use, and protect your data, please review our Privacy Policy.
We use industry-standard security measures to protect your data during online transactions, including SSL encryption and secure payment processing.
9. Intellectual Property
All content on the Velmavel website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Velmavel and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without explicit permission.
10. Limitation of Liability
Velmavel is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchase of products. This includes, but is not limited to, loss of profits, data, or damage to property, whether arising in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Velmavel, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of your use of the website, violation of these Terms and Conditions, or infringement of any intellectual property or rights of a third party.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Kentucky, United States, without regard to its conflict of law principles. Any disputes arising from the use of this website will be resolved in the courts of Kentucky.
13. Dispute Resolution and Arbitration
In the event of a dispute, we encourage you to contact us directly at info@velmavel.com. If we are unable to resolve the issue through communication, you agree to submit the dispute to binding arbitration, rather than proceeding to court, under the rules of the American Arbitration Association.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid and enforceable provision that most closely reflects the intent of the original provision.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: info@velmavel.com
- Phone: (573) 329-6007
- Address: 116 Dogwood Rd, Lancaster, Kentucky, United States
Thank you for choosing Velmavel. We look forward to serving you and providing you with the best shopping experience for high-quality children’s toys!